Perhaps lost amid all the reports of Black Friday and Cyber Monday sales records was the fact that not all retailers cashed in, and not because consumers didn’t want what they sell. To the contrary, customer demand deluged those retailers, who responded by floating the big holiday fail whale because their sites couldn’t handle the [...]
Mike Drago
Posts by Mike Drago:
For 2012, Mobile Shopping’s Going Big Time
There’s plenty of optimism about holiday sales this year, and why not? The convergence of online and in-store experiences continues to pick up speed. Retailers have recognized the huge opportunities in mobile retail. And the popularity of tablet computers has opened the way for a new wave of shoppers who never leave home. If 2011 [...]
With BBYOpen, Best Buy Is Visible Across the Web
Ian Kelly’s job is to help spread Best Buy’s formidable product catalog across the Internet, so please excuse him if he seems pressed for time. “We’re continually activating our new projects,” says Kelly, whose title is director of IT integration and service-oriented architecture. “So look at your watch. We just started a project. Look at [...]
Online Sales Now An Essential Element of Holiday Projections
Online retailers got an early Christmas present from the National Retail Federation, which for the first time in its history released a holiday forecast for online sales. The NRF predicted holiday sales online will grow 12 percent over last year to as much as $96 billion. News outlets picking up that story delved into the [...]