ShopSavvy has announced the release of Product Cloud 2.0, the latest iteration of its big-data platform that enables the shopping community’s members to find even more real-time pricing, inventory, reviews, photos, videos and other information for more than 20 million products. In field testing conducted by ShopSavvy, the app-maker says it is consistently displaying more local store [...]
Posts by :
-
Mobile Retail
Will Apple and Google Rule Customer Loyalty in Mobile?
Smartphones have changed forever the information consumption habits of consumers. While those changes are most obvious in areas such as social networks, the news media and search engines, they have been perhaps most impactful in the retail industry. To find a shop, film, restaurant or the latest fashions, smartphone owners no longer hesitate to use [...]
Sure There’s ‘Hubbub’ About Mobile Commerce; and Why Not?
Projections for retail channel revenue were the basis of an article by ZDNet’s Larry Dignan, who declared today that “mobile just isn’t much of a factor for retailers.” He said, “Shopping via a smart device will be less than 2 percent of retail revenue in 2016. So what’s the hubbub about?” I think all the [...]
Less-Fearful Retailers Still See Showrooming as a Fight
Some of the news coverage of a recent BDO survey of retail CFOs indicates that while some retailers are feeling less threatened by showrooming, they still think of terms of fighting the trend rather than using it to their advantage. This year’s BDO Retail Compass Survey of CFOs was the subject of a Thomson Reuters [...]
At Shop.org Summit, A Focus on Better Experiences Online
This week’s Shop.org Annual Summit in Denver was an exciting event with a mix of e-commerce merchants, marketing solutions, and everything in between. From small up-and-coming companies to industry titans, the showroom floor was full of different vendors spread across a few key themes. The focus on mobile and social is no surprise, but it [...]
With Mobile Payments, Keep Your Options Open
A few years ago, Wired magazine invited its readers to come up with how they envisioned “the future of money.” It was a lighthearted look at how currency would incorporate some of the new technologies that are more common in places other than legal tender, even going so far as to suggest that a country [...]
When Investing in Technology, Keep the Customer in Mind
With smartphones in the hands of so many consumers, retailing is on the cusp more change in the next three years than it’s seen in the last 30. And while mobile shopping certainly has caught the interest of retailers, some are not sure yet how to use it to actually make shopping a better experience. [...]
Survey Overstates the ‘Price’ of Showrooming
This morning I read a story that quoted a study from GroupM Next regarding the likelihood a consumer would use a brick-and-mortar retail store as a showroom for an online retailer. The study was titled, “Showrooming & The Price of Keeping Buyers In-Store” and surveyed 1,000 shoppers in the U.S. and posed 10 hypothetical showrooming [...]
Better for Retailers: Phone or Tablet? — Yes
Various retailing research continues to discuss the relative value of smartphones and tablets; and while it’s clear both devices have strengths, it’s not like we have to decide between them. Both tablets and smartphones have a place in the seamless shopping experience smart retailers know is our future. The real question is how to refine [...]
Japan Leaps Ahead on NFC Technology for Shoppers as US Interest Grows
To say that U.S. businesses have been skeptical of near field communication (NFC) would be an understatement. Though the technology has been growing by leaps and bounds over the last few years, there are only about 3 million handheld devices enabled for NFC in the U.S. — enough that many shoppers now recognize the fuzzy [...]