Perhaps lost amid all the reports of Black Friday and Cyber Monday sales records was the fact that not all retailers cashed in, and not because consumers didn’t want what they sell. To the contrary, customer demand deluged those retailers, who responded by floating the big holiday fail whale because their sites couldn’t handle the [...]
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Black Friday
Black Friday, Cyber Monday and the Din of Irrelevant Analysis
During the past week — unless you were blissfully disconnected from all sources of media — you were likely inundated with news articles, tweets, posts and endless TV stories about Americans as weapons of massive consumption. Reporters and pundits alike pontificated about the significance of earlier and earlier store openings, the relentless quest for the [...]
What the Black Friday Numbers Really Mean
Plenty of us who follow retailing have been talking for some time about the convergence of in-store and online shopping experiences and how consumers are being empowered by the new choices being afforded them by technology. The Black Friday weekend offers us some of the most compelling evidence yet of what I’ll call the Power [...]
Is This the Death of Black Friday?
Black Friday is a week away, and the news is full of stories anticipating retailing’s version of New Year’s Eve. But this year will be different – a lot different, I think – so much so that I wonder if Black Friday as we know it is dying. The designation of the day after Thanksgiving [...]